6 reasons why the Netherlands are such a strong eCommerce Market

Netherlands ecommerce blog post

Last week, we sent a third of our team to Meet Magento Netherlands in Utrecht. It wasn’t an easy decision to make as we are currently sprinting to release our OneStepCheckout for Magento 2 extension. There are so many Magento Community events out there, all in great locations, organised by great teams!

But the Netherlands are very special to us as it is a very important market for Magento, ranking number #1 on many criteria.

1. The Netherlands has been a pioneer in many areas

 

If you don’t know much about the Netherlands, I find this introduction by eCommerce News just perfect:

The Netherlands is a small country, but it always tries to play a significant role, whether it be economically, political or in sports. The Netherlands participated in the introduction of the euro and was also a founding member of NATO and what’s now called the European Union. It’s also famous for its highly open economy which is leaning strongly towards international trade.

Recently it stood out by being the first country to troll Donald Trump with their ” America First, Netherlands second” campaign, which inspired many other countries to follow suit.

 

2. Netherlands has one of the highest Internet penetration in Europe

 

According to Export.gov, the Netherlands ranks among the countries with the largest number of broadband connections and the highest Internet penetration in the European Union. Internet has 94 percent coverage and almost 84 percent of Dutch households use a broadband connection. With 15.5 million Internet users, the Netherlands has 92.9 percent penetration.

Having also been developing commerce in Europe for centuries, no wonder the Netherlands is also a pioneer in eCommerce with a €20Bn market, growing at the a fast pace of 23% YoY.

 

3. Netherlands has the highest number of Certified Magento Developers per capita

 

The Dutch have been very early adopters of the Magento eCommerce platform.

According to an article compiled by Inchoo, a leading Magento agency in Croatia, there are over 5,800 Certified Magento developers in the world and Netherlands ranks #1 among countries with over 10 Million inhabitants, with over 200 Certified Magento Developers (i.e. 12 per 1M inhabitant), ahead of Ukraine (where Magento itself has their engineering group).

How many Magento certified people do you know?

4. Netherlands has the highest number of Magento Stores per capita

 

According to Willem de Groot, Founder of Benelux e-commerce market leader Byte B.V, Netherlands tops the chart by far with approx 1,400 Magento stores for 1 Million inhabitants, that makes over 23,500 Magento stores for their 16.8 Million inhabitants i.e. over 10% of the Magento stores globally. To put it in perspective, US has 20 times more inhabitants but only 5 times more Magento stores.


5. Longest standing Meet Magento Event

Based on the statistics above, this could be the chicken or the egg. Last week, the 9th edition of Meet Magento Netherlands took place in lovely Utrecht. This the longest standing Magento Community event. Who could ever catch up? And think about it, where were you in 2008?

 

Dutchento Crew

The event was smoothly organized and ran by volunteers. All are highly involved professionals of the Magento Community grouped under the Dutchento banner. They are the most caring, nice and efficient people.

The set up was quite unique and very well thought through to cater for the various type of attendees:

  • Business track
  • Technical track
  • Discovery track for merchants who are considering Magento as a eCommerce platform

In that context I was very honored to be invited to give a talk, sharing my 15 year experience with big global organisations who are leaders in their fields like Accenture, Clarins, eBay or PayPal.

6. Netherlands is the #1 Market for OneStepCheckout

 

At OneStepCheckout, we have clients from over 40 countries. 25% of our revenues come from the Netherlands, which makes it our biggest market by far, ahead of the US and the UK.

We are proud to be chosen by thousands of Dutch brands, including Patta who shared their story and captivated the whole audience at the general session of the event this year.

patta homepage ecommerce fashion store Checkout best practice patta homepage ecommerce fashion store

The event allowed us to connect further with many Dutch agency partners including the big sponsors and organisers including Guapa, We Provide, Cream, Experius but also other more recent partners such as Lab51 and other great boutique agencies like Taurus Media. From day one, they have seen the value of our solution and have been recommending it to all their clients without looking back. We are now working hand in hand with those solution integrators (SIs) to harness the power of the Magento 2 platform. Meeting face to face, understanding their clients need and collecting live feedback is the best way to ensure our product stays relevant i.e. matches with demand, solves the right problems and continues to add maximum value to Magento merchants.

During my talk, I did a show of hand on who still had the Magento native checkout. To my surprise, there were still a handful (pun not intended). Which is good because it means we haven’t saturated the market yet and it gives us a reason to come back and meet many more Magento Agencies  next year.

 

Learning from Meet Magento Netherlands 2017: the Dutch are a tough crowd!

 

Where I wouldn’t give it a top mark is on the Dutch audience participation. Just before my talk I had the pleasure of meeting Jon Woodall, founder or Space 48 Magento Agency and Mage Titans events. He is a Tedx speaker. He likes to share bananas, and his knowledge. He knows how to engage an audience, in fact we both had many similar ingredients that would spice up any presentation and make them even more enjoyable:

  • a video
  • something about our family lives
  • something about the Dutch culture
  • a couple of puns

Well, Jon and I agreed we didn’t get the reactions we were expecting. Same for Paul Boisvert, VP of Product Management at Magento. He is my favorite Magento Executive speaker because he is super funny, entertaining and engaging. Well, last Wednesday in Utrecht it wasn’t just the same expressed enthusiasm as at Imagine in Las Vegas. Perhaps we need a DJ and Drums to warm up our rooms? On the bright side, the speaker were really well looked after by Dewi from Jmango 360 from and Simone from Bold Commerce.

On the other hand, Ben Marks, the Magento Evangelist, totally nailed it. I’d put it on his experience with the country and its people, his reference to Stroopwafel but above all.., on his orange tie! Don’t you think?

Let us know what you think about the Dutch market, whether you have an insider or a outsider view!

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Ben Marks orange tie Meet Magento Netherlands

Thien-Lan WeberAbout Thien-Lan Weber

Thien-Lan is the Chief Marketing Officer at OneStepCheckout. She's been focusing on all aspects of Consumer Marketing for 20 years in France and Australia working for Accenture, Clarins, Johnson & Johnson, eBay and PayPal. Thien-Lan loves connecting people and helping retailers get the most out of eCommerce. She is a wife and proud mum of two boys. She blogs in English and en français.